Warranty
All items sold and distributed by Mantekassi Design S.r.l are accompanied by the related fiscal invoice, whose issue date is binding as for warranty. For private Buyers (consumers) the duration of warranty is 24 months and it is applicable to lack of conformity, pursuant to D.Lgs. n. 206/2005 (Consumer code), while for Buyer with VAT number the duration of warranty is 12 months pursuant the Civil Code.
The frame of the sofa is guaranteed for 20 years for factory differences.
Warranty is applicable to products with lack of conformity as long as they are properly used according to their intended use and with attention paid to the maintenance indications. If the purchased items shall be non-complying, the Buyer must formally notify the lack of conformity according to the Consumer Code / Civil Code (depending on the type of customer) by supplying even the related images.
Our Price Promise
We have over 90 years of experience in furnishings, a strong know-how and a high-level customer service to guide customers before and after the purchase. Our history and our love for design is what makes our competitive price/quality ratio possible.
We would like our customers to buy from us with confidence. That's why we decided to introduce the Price Promise, to guarantee the best price for the items.
Our Price Promise applies when:
- The Product you report is perfectly identical to ours (for Brand, Size and Colour):
- The Product is brand new and not on sale or end-of-line;
- The customer shows us a clear and actual price applied by the competitor (a link to the product);
- The total price is lower than ours.
Best Online Price guaranteed
Did you find a lower price elsewhere on the Internet? Tell us, we'll match the price. For further information on our Price Promise, please contact us at +39 0573 400910 or send us an e-mail at [email protected]